(805) 652-0770

Maintenance Plans and Managed Services

Outsourcing IT operations with a managed maintenance service gives our customers cost-effective access to a wider breadth of IT skills, without having to manage IT resources in-house. Active management of your network, as opposed to waiting for it to breakdown, increases its reliability and your productivity. There are a few key areas that should be regularly maintained in order to ensure the safety and reliability of your network:

Secure Data Backup and Verification

Antivirus Software Updates and Monitoring

Microsoft and Application Updates

Hardware Condition

Firewall Integrity

General Help Desk Support

Email and Web Defense

Message Archiving

24x7 Network Monitoring

Virus Removal

You probably are here because you have just discovered that your computer has a virus, spyware, or adware, and you want a professional to get rid of it. We offer good rates, and fast, professional services. We can help you get rid of the following (and more!):

Annoying Pop Ups

Web Redirects

No Internet Access

Fake Anti-Virus Requests

Slow Computer or Blue Screen

Mysterious Errors, Crashes

Network and Internet Services

We offer a range of network services. These services include:

Wireless Network Set-up

Wired Network Set-up

Broadband Installation and Internet Access

Network Troubleshooting

File and Printer Sharing

Email Setup

Internet and Network Security

Add a device to an existing network

Home Media / File Server Set-up

Remote Support

Remote support allows us to login to your computer no matter where you are in the world as long as there is an broadband Internet connection. It is completely secure and you can disconnect from your end at anytime. Infogrip uses LogMeIn's remote software which utilizes a 256 bit AES encryption to provide secure communications. LogMeIn headquarters are located just outside Boston, Massachusetts and they have been around since 2003.

Please call 805-652-0770

Secure Backup and Recovery

Why do you need backups? On your computer, all of your data is stored on the hard drive. Hard drives do fail, because it's an electronic mechanical device with plenty of moving parts. All hard drive will eventually fail, it's just a matter of time. When a hard drive fails, the data on the drive most often lost. Even if data recovery is possible on a failed hard drive, it can be extremely expensive, in the range of thousands of dollars.

Data backup can protect you from a hard drive failure by making a copy of your data onto another storage device. What kind of data needs backup? Email correspondences, documents, financial data, music, and family photos and videos. If you use your PC or laptop for work, it's even more important to back up the work related data. Businesses have failed from catastrophic data loss in the past.

We can discuss with you the different options for backing up data, ranging from on-site backup to optical disks and hard drives, to off-site backup in a secure location. We highly recommend off-site backup for businesses. This type of back up will protect your data from catastrophic events at your business location such as fire or flood.

If your situation is too late for a backup bring it into the store and we can evaluate your hard drive and let you know if we can do the data backup in-house or if it needs to be sent to Drive Savers for more sophisticated data recovery techniques.

Check out this hard-drive simulator!

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VOIP/Smart Phones/iPods/Printers/Digital Cameras

IP Telephony, also known as Voice over Internet Protocal (VoIP) provide businesses efficiencies and savings over traditional telephone networks. Because VoIP Services use the Internet rather than the traditional phone system, the entire pricing model for long distance is different. A call from California to New York is essentially the same is a local call. Infogrip IT provides experience and support to implement a VoIP telephone system for your business. Contact Infogrip IT today to request a demonstration! We can also help with the following:

iTunes/iPod Troubleshooting

Smart Phones

Digital Cameras

Printers and Faxes

Security Services

Computer viruses and hacking are steadily increasing in volume and sophistication. Threats include data loss caused by malicious intent; Internet-based worm, denial-of-service, and virus attacks; security compromises by internal sources; and penetration attacks aimed at stealing or damaging valuable assets. Managing and coordinating virus protection, detection and defense along with the recovery of critical systems requires an on-going effort that entails a variety of tools, procedures, and policies.

Infogrip IT can assist you at any level in your efforts to protect your information system, from security audits to creating a comprehensive security strategy. Infogrip IT offers affordable hourly or contract service to help small businesses set up and maintain secure networks based on Microsoft Windows, Linksys, Sonic Wall, or Cisco technology.

Web Hosting

Tired of paying too much for slow, sluggish hosting? At Infogrip IT, our servers are hosted on an enterprise-grade datacenter with 99.9% uptime and blazing fast speeds, hosted on multiple OC-48 backbones. Our hosting is scalable, provides all the bandwidth and space you could ask for, and is cost efficient for business small to large. Get in contact with us today to see what we can do for your companies website.

Software and Application Training

Infogrip IT can help with Microsoft Office troubleshooting, Software installation and Email troubleshooting. We can also take the time to train you to use most applications. Please give us a call to find out how we can help you today.

Assistive Technology

Infogrip has been making computers more accessible for everyone since 1986. We have a huge selection of assistive technology devices and adaptive products at Infogrip, Inc. These devices help people with every type of disability access their computer. We have products to help people with ergonomic concerns such as carpel tunnel syndrome as well as learning disabilities, physical disabilities and low vision and blindness. If you or someone you know has any issues accessing their computer please contact us, we're happy to help.